Instructions
Do You Have Any Questions
Please read the following instructions. If you cannot find the answer to your question, please send us your inquiry, and we will respond as soon as possible.
FAQ
What types of furniture do you offer?
We offer a wide range of office furniture including chairs, desks, meeting tables, filing cabinets, sofas, and multi-purpose tables.
Can the furniture be customized?
Yes, we provide custom manufacturing services to meet the needs of companies and offices, including custom sizes and unique designs.
What materials are used in the manufacturing?
We use high-quality types of natural wood, leather, high-quality synthetic fabrics, and comfortable foam to ensure durability and comfort.
Do you provide a warranty on your products?
Yes, all our products come with a warranty against manufacturing defects.
Is the furniture from ElBerry made in a factory or a showroom?
We specialize in furniture manufacturing, producing high-quality products through our showrooms and authorized vendors.
Do you perform quality checks on the furniture before delivery?
Yes, we perform rigorous quality checks on all our products before delivery to ensure excellent quality.
How can I maintain the furniture for the longest period?
To maintain your furniture, we recommend regularly cleaning it with a soft, dry cloth. Avoid direct sunlight and heat exposure, and use specialized cleaners for wood and leather.
Do you offer multiple options for colors and materials?
Yes, we offer a wide selection of colors and materials, including natural wood, leather, synthetic fabrics, and metal to meet various tastes and needs.
How can I maintain the furniture for the longest possible time?
To maintain your furniture, we recommend using a soft, dry cloth. Avoid direct sunlight and humidity exposure. Use specialized cleaners for wood and leather to prevent damage.
Ordering & Payment
How can I place an order?
You can place an order through our website, or by contacting us directly or visiting one of our branches.
What are the available payment options?
We offer several payment options, including cash payments, online payments via the internet, and available installment plans within Egypt.
Shipping and Return Policy
Do you offer shipping services?
Yes, we offer shipping services to all governorates in Egypt, with the possibility of international shipping when agreed upon.
What is the return and exchange policy?
We provide a return and exchange policy under certain conditions, such as manufacturing defects or if the product does not match the requested specifications.